Future-Ready FM: AI, Talent, and the New Economic Reality

Facility management is being reshaped by converging pressures: volatile economic conditions, a shrinking talent pipeline, and the rapid rise of AI and digital tools. This session looks ahead at how these forces are changing the FM workforce, and how leaders can respond by using AI to augment teams, redesign roles, and accelerate reskilling and upskilling. We’ll focus on practical leadership strategies for adopting technology responsibly, building resilient teams, and positioning your organization to thrive (and not just cope!) through the next wave of disruption.