IFMA Triad March 2020 Lunch Meeting - Developing an Effective Statement of Work (SOW) for Operations & Service Contracts
March 12, 2020
11:30 AM - 1:00 PM
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The Conference Center
416-J Gallimore Dairy Road
Greensboro, NC 27409
Directions
Please join us on Thursday, March 12th from 11:30 - 1:00pm at 416-J Gallimore
Dairy Road, Greensboro, NC 27409, for this informative lunch session
as Dr. Jake Smithwick joins us again for an educational session.
Please register for this event at www.ifmatriad.org.
Members: $15.00
Non-Members: $20.00
Developing a clear Statement of Work (SOW) can be challenging. Some SOWs may be vague or
lack critical details. Others have requirements that are overly prescriptive and can limit vendor
innovation. Results from twenty years of procurement research will showcase how poor SOWs
create a “tumbling dominoes” effect that brings risk to the owner. This presentation will identify the
(surprisingly simple!) elements of an effective SOW. Templates for developing SOWs will be
provided, along with discussion of how to increase vendor innovation during the bidding process.
Tangible examples from a variety of facility contracts and construction projects will be shared
(e.g., custodial, maintenance, design/construction, waste management, business services, and more).
Bio: Dr. Jake Smithwick is a researcher and educator at the University of North Carolina in Charlotte.
He has worked on a variety of industry projects, totaling more than $575 million in value, with 25 public
and private owners. His research focuses on organizational performance benchmarking and optimizing
project delivery within business services, facility management, and the broader built environment.
His industry experience also includes field inspection of nearly 2,000 waterproofing systems
(74 million square feet) across the United States, and six years in the US Air Force Reserve
(civil engineering squadron). Dr. Smithwick possesses a Bachelor of Science in Computer
information Systems, a Master of Public Administration, and a Master of Science and PhD in
Construction Management, all from Arizona State University.
Tickets
$20.00 Non-Member Ticket
$15.00 Member Ticket

